shipapis
StarSubmit an APISubmit API

Pendo Feedback API vs Smappee API

Same instrument, two spec sheets — measured, not claimed.

APIPendo Feedback APIDYING67Smappee APIHEALTHY89
Uptime · 30d
Uptime · 90d53.9%100%
Uptime · 30d21.7%100%
P50 · ms517809
P95 · ms8121644
AuthapiKeyapiKey
CORSnono
HTTPSyesyes
Card requirednono
Commercial useunclearunclear
Data licenseUnverifiedUnverified
Free tierFree tier — API key requiredFree tier — API key required
Rate limitUnpublishedUnpublished
In directory since2026-07-052026-07-05
operationalpartialdownno data

Pendo Feedback API vs Smappee API: common questions

Which is more reliable, Pendo Feedback API or Smappee API?

On our scheduled checks, Smappee API leads on measured uptime — Pendo Feedback API at 53.9% versus Smappee API at 100% over 90 days. These are our own probe results, not provider claims; the uptime bars above show the day-by-day record for both.

Which is faster, Pendo Feedback API or Smappee API?

Pendo Feedback API has the lower median latency in our checks — Pendo Feedback API responds in 517 ms versus Smappee API at 809 ms (P50). Tail latency (P95) is in the table above; for most workloads the median is the number that shapes how the API feels.

Do Pendo Feedback API and Smappee API need an API key?

Both ask you to authenticate — Pendo Feedback API uses an API key and Smappee API uses an API key. Each key is free to obtain; the Auth and Card-required rows above spell out the signup terms.

Can I call Pendo Feedback API and Smappee API from the browser?

Neither sends browser-friendly CORS headers reliably, so call Pendo Feedback API and Smappee API from a server or proxy rather than client-side. The CORS and HTTPS rows above show exactly what we detected for each.

Are Pendo Feedback API and Smappee API free for commercial use?

Pendo Feedback API has unclear commercial terms, and Smappee API has unclear commercial terms. We track service terms and the data license as separate fields — see the Commercial use and Data license rows above, and confirm both before shipping either in a paid product.